Registration Payment Policy: Registration payment MUST be received in full before an attendee will be able to attend the Event. If an attendee is submitting registration payment by mail or email, the payment must arrive at the NCSEA office no later than Wednesday, January 15, 2025.   All registrants must be paid in full before they are allowed to receive their registration materials at check in.

Registration Cancellation Policy: NCSEA is unable to accept telephone or verbal cancellations.  To cancel your registration, please provide written notice to the attention of the Customer Service and send via email customerservice@ncsea.org no later than Friday, January 10, 2025, to receive a 50% refund of your registration fee. NCSEA regrets that Event registration fees cannot be credited to a future NCSEA Event.  No refunds will be issued after January 10, 2025. PLEASE NOTE: Due to event demands, refunds may not be processed until after the event has occurred.

Substitution Policy: Event registrations – both in-person and virtual - may not be shared by multiple individuals during the event.  Substitution of registrants may only occur if the original registrant is unable to attend. Substitutions must be submitted to NCSEA in writing (via email) by Wednesday, January 15, 2025 If the substituted individual falls into a different registration fee category, s/he will be charged the difference, or a refund will be issued.